Wallet Login Not Working? Checklist | HiYesNo Help Center

Updated: 2026-07-02 · Author: HiYesNo Content Team · Type: Help article

If wallet login fails, first confirm that the wallet app or browser extension is installed and unlocked. Then check network, WalletConnect pop-up, signature confirmation, and browser cache.

HiYesNo will never ask for seed phrases, private keys, or verification codes. If the issue continues, keep your account ID, wallet address, screenshots, and time of the issue before contacting support@hiyesno.com.

Key Points

  • Never share seed phrases, private keys, or verification codes.
  • Record account ID, wallet address, screenshots, and time.
  • Contact support@hiyesno.com if the issue continues.

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